Hi John and everyone at Decks-R-Us,
John and I wanted to take the time to express our deepest gratitude for building such a gorgeous deck for us! There are not enough words to articulate our appreciation for the amazing job completed and the opportunity to work with such kind and experienced people.
At the beginning of this project, we had about 6 contractors come out and you, by far, blew us away. Your sketches were far more detailed allowing us to visualize what to expect. Any changes that we wanted made, a new sketch was sent over within 24 hours. You even allowed us to refine our deck at the last minute with ease. We realize we were not your only customer, but you certainly made us feel that way with such personalized attention and quick email responses.
Elmer and his crew were more than courteous and considerate; it was as if they were working on their own home. These guys worked under probably the worst weather conditions possible. It must have snowed 3 times in the middle of this project. Not once did they complain about how miserable it was outside. They showed up to work with smiles every day!
We consider ourselves very lucky to have such talented people working on our project. We were impressed daily by the extraordinarily high degree of professionalism, competence and organization of this group. Even more impressive was how your company brings the materials they are going to use that day. Unlike other deck projects we’ve seen in the neighborhood, there were no materials piled up all over the driveway. This was truly a painless and pleasant experience. You have ALL truly surpassed our expectations!
We are literally in awe of the craftsmanship of this deck. We have already received many compliments on our beautiful deck. We will, without question, enthusiastically recommend Decks-R-Us to anyone looking to build a deck.
We look forward to some warmer weather when we can relax on the deck. We expect to enjoy the deck for many, many years!!